Refund Policy

At ProjectSpec Consulting Inc., we are committed to providing high-quality consulting services tailored to our clients’ needs. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be granted.

General Policy

Due to the nature of our consulting services, refunds are generally not provided once services have been rendered. However, we strive to ensure client satisfaction and will review refund requests on a case-by-case basis.

Eligibility for Refund

A refund may be considered under the following circumstances:

• If a payment was made in error (e.g., duplicate transactions).
• If ProjectSpec Consulting Inc. is unable to deliver the agreed-upon consulting services due to unforeseen circumstances.
• If a client cancels a service before any work has begun.
• If a project is terminated by mutual agreement before completion, a partial refund may be issued based on the work completed.

Non-Refundable Services

Refunds will not be issued in the following cases:

• Services that have already been delivered or completed.
• Dissatisfaction due to personal preferences after services have been rendered.
• Missed appointments or consultations without prior notice.
• Changes in the client’s business strategy that render the consultation unnecessary.

Refund Request Process

To request a refund, please follow these steps:

1. Email us with your full name, service details, and reason for the refund request.
2. Our team will review your request within 10 business days and notify you of the decision.
3. If approved, refunds will be processed within 30 business days and credited to the original payment method.

Modifications to the Refund Policy

ProjectSpec Consulting Inc. reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will take effect immediately.

For any questions or concerns regarding our refund policy, please contact us at: support@projectspec.ca.